The following questions refer to the city-wide services sections ofARR's Administrative Rules. Please share your feedback on the proposed changes using the questions below.  Please review the FAQ and linked documents for more context and detail. 

The proposed changes are amendments to existing Administrative Rule language. Any changes will be indicated by bold text. All other text is existing Rules language. Please read through the proposed language and indicate whether you support or oppose the proposed language. You will have the opportunity to provide your feedback at the end of each section.  

Partial or full responses may be posted publicly with ARR response. All personal information will be redacted.  

Question title

"5.1 Street and Boulevard Sweeping
The Street Cleaning unit provides frequent street, boulevard, and bike lane sweeping throughout the City. This service is designed to clean the gutters and limit contaminants from polluting Austin's creeks and drainage ways."

Click to view results

Question title

"5.3 Dead Animal Collection
Dead animal collection is provided Monday through Sunday as reported on public rights-of-way throughout Austin and from the City's Animal Shelter."

Click to view results

Question title

"5.6 Reuse and Recycling Drop-off Locations
The Director may establish additional reuse and recycling centers or drop-off locations operated by City personnel, volunteers, non-profit organizations, or private contractors. A photo ID and a current City of Austin utility bill or Travis County utility bill from the past 90 days are required to confirm customer status. Travis County residents who do not receive City of Austin utility services may use an electric, water, trash, gas, phone, internet, or cable bill to confirm customer status. Should payment for the drop-off of material be necessary, payment must be made with a Debit or Credit Card only. Cash is not accepted. Once an item(s) has been paid for and accepted, no refunds will be issued. Visit the Department's website for more information."

Click to view results

Question title

"5.6.1 Recycle and Reuse Drop-off Center

5.6.1.1 City of Austin utility customers and Travis County jurisdiction residents can drop off many items at the Recycle and Reuse Drop-off Center for no cost with verification of customer status.

5.6.1.2 Customers who are unable to provide proof of a current utility bill and non-City of Austin or Travis County utility customers can use the facility for a service fee plus any applicable drop-off fees.

5.6.1.3 For a list of what is accepted at the center, visit the Department's website.
"

Click to view results

Question title

"5.6.2 Household Hazardous Waste (HHW) Drop off

5.6.2.1 HHW drop off is available at the center at no additional cost for City of Austin utility customers and Travis County jurisdiction residents. Non-City of Austin utility customers and non-Travis County jurisdiction residents can use the facility for a service fee plus any applicable drop-off fees.

5.6.2.2 For a list of accepted HHW material, visit the Department's website.

5.6.2.3 Residents of the City of Austin and Travis County may bring up to 30 total gallons of home-generated liquid hazardous waste to the center in containers with five (5) or fewer gallons of capacity at no additional cost. If more than 30 gallons of liquid hazardous waste are brought to the facility for disposal, the resident may be charged at cost for the disposal of the extra waste.

5.6.2.4 Unpermitted HHW includes radioactive materials, any biologically active materials, ammunition or explosive materials, certain pressurized gas cylinders, and any hazardous waste generated by a business.

5.6.2.5 The Director may set additional limits on the types or amounts of items collected to protect workers or accommodate equipment limitations.
"

Click to view results

Question title

"5.6.3 Brush Drop-off Center (Austin Water's Hornsby Bend Biosolids Management Plant)

5.6.3.1 City of Austin utility customers can drop off up to six cubic yards of tree limbs, branches, shrubs, and leaves per day at the brush drop-off center at no additional cost.

5.6.3.2 The brush drop-off center does not accept:

5.6.3.2.1 Any material from commercial businesses (e.g., landscaping companies)

5.6.3.2.2 Construction materials

5.6.3.2.3 Particle board

5.6.3.2.4 Trash

5.6.3.2.5 Treated or painted lumber
"

Click to view results

Question title

Please provide any additional feedback for section 5.1-5.6, including explanation for any question you responded "opposed."