Austin Mobility Hub Survey

The City of Austin and a coalition of regional partners recently received grant funding to support the development of mobility hubs—welcoming community spaces that connect public and private transportation services and offer amenities for people of all ages and abilities.

These hubs aim to make getting around easier and more sustainable by bringing together options like bus stops, bike share, scooter parking, shade, seating, and more.

As we plan these spaces—especially during times of construction and congestion—we want to hear from you. Your input will help ensure mobility hubs truly reflect the needs of Austin residents. Thank you for taking a few minutes to complete this survey.

1. Is there a bus stop within walking distance from your home?

Yes, and I have used it at least once

Yes, but I don't use it

No, but I wish there was

I don't know

Select a response

2. If you DON'T use the bus at all, why?

Too slow, unreliable, or inconvenient

Doesn't go where I need to go

I don't feel safe or comfortable using it

I don't understand the routes or schedules

I prefer other modes of transportation (car, bike, etc.)

Weather makes it difficult

Other (Please explain)

Not applicable - I do use the bus

Select a response

3. Which mobility services or amenities would make it easier or more comfortable for you to get to/from the bus? Select up to 3 responses.

Bike share or e-scooters

Car share services (ex: Zip Car)

Parking at or near the bus stop

Secure bike parking at or near the bus stop

Designated pick-up/drop-off zones for ride sharing

Electric vehicle charging at or near the bus stop

None of these

Other

Select a response

5. Which two public spaces or amenities in your neighborhood do you enjoy the most, and why?

6. Think about your own neighborhood and the areas around your work, school, or other places you visit often. Use the map below to show us your input about public spaces in these areas:

7. What is your ZIP code?

8. What is the name of your neighborhood or local area?

9. What is your gender?

Male

Female

Another gender identity

Prefer not to answer

Select a response

11. What race/ethnicity do you most identify with?

American Indian or Alaska Native

Asian or Asian American

Black or African American

Hispanic or Latine

Native Hawaiian or Pacific Islander

White (Not Hispanic or Latine)

Prefer not to answer

Select a response

12. Are there children under 18 in your household?

Yes

Select a response

1. Is there a bus stop within walking distance from your home?

2. If you DON'T use the bus at all, why?

3. Which mobility services or amenities would make it easier or more comfortable for you to get to/from the bus? Select up to 3 responses.

4. Which community services or amenities would make it easier or more comfortable for you to access or wait for the bus? Select up to three.

5. Which two public spaces or amenities in your neighborhood do you enjoy the most, and why?

6. Think about your own neighborhood and the areas around your work, school, or other places you visit often. Use the map below to show us your input about public spaces in these areas:

7. What is your ZIP code?

8. What is the name of your neighborhood or local area?

9. What is your gender?

10. What is your age range?

11. What race/ethnicity do you most identify with?

12. Are there children under 18 in your household?

13. Would you like to stay informed about future public space enhancements in your area?

Question title

1. Is there a bus stop within walking distance from your home?

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2. If you DON'T use the bus at all, why?

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3. Which mobility services or amenities would make it easier or more comfortable for you to get to/from the bus? Select up to 3 responses.

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4. Which community services or amenities would make it easier or more comfortable for you to access or wait for the bus? Select up to three.

Question title

5. Which two public spaces or amenities in your neighborhood do you enjoy the most, and why?

Question title

6. Think about your own neighborhood and the areas around your work, school, or other places you visit often. Use the map below to show us your input about public spaces in these areas:

Question title

7. What is your ZIP code?

Question title

8. What is the name of your neighborhood or local area?

Question title

9. What is your gender?

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10. What is your age range?

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11. What race/ethnicity do you most identify with?

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12. Are there children under 18 in your household?

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13. Would you like to stay informed about future public space enhancements in your area?